Privacy Policy
At Honest Overhead Door, LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains what kind of information we collect from you, how we use it, and your choices regarding your personal data when you visit or use our website https://honestoverheaddoor.net (“Site”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out a contact form, request service, or communicate with us, we may collect your:
- Name
- Email address
- Phone number
- Address (for service purposes)
- Any other information you voluntarily submit
b. Automatically Collected Data
When you visit our website, some data is collected automatically by cookies or other technologies:
- IP address
- Browser type
- Device type
- Pages visited and time spent
- Referral links
2. How We Use Your Information
We use your information to:
- Respond to service requests or inquiries
- Schedule and manage service appointments
- Improve website functionality and customer service
- Send updates or follow-ups related to your request (no spam)
- Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your information only in the following cases:
- With trusted service partners or technicians involved in completing your job
- If required by law (e.g., court orders or legal investigations)
- To protect our rights, property, or safety
We do not share your information with third-party marketers or advertisers.
4. Cookies and Tracking
Our Site may use cookies or small data files to improve your experience. You can disable cookies in your browser settings, but doing so might affect how certain parts of the Site function.
5. Data Security
We take reasonable precautions to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of information shared online.
6. Your Choices
You may:
- Request to see the personal information we have about you
- Ask us to update, correct, or delete your information
- Opt out of future communications by contacting us directly
7. Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Always review their privacy policies if you leave our Site.
8. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13. If we become aware that we have, we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the updated version will be posted here with the new effective date.